We provide no-cost technical support through multiple channels. The quickest way to get the answers you need is to follow these steps:

  1. Read documentation included with the product.
  2. Read related documents located at tormach.com/support by navigating to a specific machine type.
  3. If you still need answers, gather the following information so that we may help you as quickly as possible:
    • Your phone number, address, and company name (if applicable).
    • Machine model and serial number, which are located on the side of the electrical cabinet, next to the Main Disconnect switch.
    • Any accessories that you have for your machine.
    • A description of the issue.
    • Any supporting media and information that you can share with us. For example, you could:
      • Record a short video.
      • Take a picture of a part.
      • For software, share screen captures or program files.
      • Use a digital multimeter for voltage readings.
  4. Once you've gathered the information in Step 3, contact us:
Fill Out The Form Below:
Email Technical Support:


Phone:(608) 849-8381
Fax:(209) 885-4534
Hours of Operation: 9:00 a.m. – 5:00 p.m. CST